Frequently Asked Questions

Yes, but only on evenings or weekends. However, one of our affiliated companies may be able to meet with you during the work week, so please feel free to check with us.
Services are provided by appointment or on a walk-in basis. Appointments are strongly recommended.
Yes! The DOJ only shares your information with the requesting agency on your request for live scan form. You must complete a new Request for Live Scan Service form, and have new livescan fingerprints taken each time an agency requests a criminal background check.
Approximately 15 minutes.
Yep! Contact us for more information.
Payment, your fully completed Request for Live Scan Service Form, and DOJ approved identification.
Cash, money orders, Visa, Mastercard, American Express, and Discover. No checks.
If our Mission Valley office isn't close enough, your local bank may be able to notarize a document for you. Otherwise, please visit Notary Rotary to find a notary near you.